Privacy

Basically we like our privacy. I bet you like yours too. So we will not share any of your information with any other organization. We will maintain your name, e-mail address, and mailing address if you request to be included in our mailings.

The Tom Browning Collection, is committed to protecting the privacy of our customers and using this information responsibly, and for those who would like more information, please read the statements below about our privacy policy.

How we use information:
Our site uses an order and registration form so that you can request information, products and services. Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used to bill you for products and services.

You may, from time to time, receive information from us about new products and special offers we think you will find valuable. We won't share your address with other companies or businesses. If you'd like to opt out of receiving future mailings from the Tom Browning Collection, follow the procedure outlined in the opt-out section below.

IP Address and Cookies:
Your IP address may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. They make it possible for us to recognize your browser when you visit. By doing this, we can personalize your return visits and save you time during checkout. In order to enjoy the benefits of being a registered user, your browser needs to be set to accept cookies.

We may also collect and share information about the pages that you visit on our site, but this information is not personally identifiable.

Surveys and Poles:
The Tom Browning Collection sometimes administers surveys from the site in which we ask you for demographic information and opinions. We do not ask you for contact information in regards to survey data. We use the data to better understand the needs of all of our customers.

How Your Information is Stored:
This site uses a secure server (SSL) to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

Opt Out:
If you do not wish to receive announcements or special offers from us, you can do the following:

Email Newsletters:

Mail a letter to us at the address below.
Customer Service
Tom Browning Collection
P.O. Box 6735
Bend, OR 97708

2. If you'd like to be removed from our email list, please email us at with "Remove" in the subject line. Please allow up to two weeks for your request to be processed.

3. On the web site, below any of the subscription links, there is a link that allows you to manage your subscription and remove yourself from the list. (Yes it really works. We value you as a customer and will not abuse your trust in us.)

By using our Web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.

Contacting the Tom Browning Collection
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact:

Customer Service
Tom Browning Collection
P.O. Box 6735
Bend, OR 97708

The Tom Browning Collection, is committed to quality customer experience. We are constantly reviewing our customer's feedback to improve and enhance your shopping experience. Tell us what you think by sending an e-mail or contacting our customer service department toll-free at 541-617-3812 between 9:00 AM and 5:30 PM Pacific time.